Privacy is important to us and we comply with the Federal Governments’ Australian Privacy Principles. Ensure that you understand:

• How we maintain a record of your personal information,
• How we use your information, and
• To whom we may disclose your information.

Personal Information

We collect and hold information that is necessary for us to provide you with the enlisted services on our website. The information that we hold depends on the services you use and could include your identity, personal objectives, financial position, and financial plan.

How we use your personal information?

Our primary purpose in collecting your personal information is for identification purposes and compliance with legislation only.

Who we disclose your personal information to?

Your information is only disclosed to other parties when it is necessary to provide the services that we provide to you. We will only do this after we have received written consent from you. Additionally, we will disclose your information if we are required by law.

We will not use your personal information for any other purposes other than those for which we have permission.

How to get access to the personal information held by us?

You may access your personal information at any time by contacting us directly.

Requests can only be made for the personal information you have provided us and will not include any of the record-keeping that has been created by us.

Whilst we will not charge you for making a subject access request for your personal information, we may charge you a fee to compensate us for having to collate and make the information available.

Once the request is received, we will endeavor to fulfill your request as quickly and fully as possible.

If we are unable to access your information, we will inform you as to why, and where possible we will make alternative arrangements.

How to make a complaint

If you are not satisfied with our privacy arrangements, please contact us and we will see to alleviate your concerns within three working days. If you are not satisfied, you may contact:

Sanjeev Kaushik

Director of Relifair Pty Ltd